WHAT IS IT?

The user research findings document is a short and concise list of user research testing observations, merged with your comments. It is best if you can shorten it to a 2-page summary.

HOW TO USE IT?

Add serious problems and suggestions for what needs to be done in the near future. Limit your comments to 3-4 most relevant, but keep the whole list for yourself.

Add information about:

• Goals
• Tasks
• Participants
• Findings
• Recommendations
• Next steps
• Deciding factors
• Time/Budget
• Presentation of Results
• Company Culture / Industry Stakeholder Involvement

Segment the comments:

• Distinguish between the worst,
• minor problems,
• positive findings,
• and suggestions for product updates.

Include positive findings and main areas for improvement.
There are no specific rules or playbooks to follow. Create a report that works for the client and their situation.