WHAT IS IT?
The user research findings document is a short and concise list of user research testing observations, merged with your comments. It is best if you can shorten it to a 2-page summary.
HOW TO USE IT?
Add serious problems and suggestions for what needs to be done in the near future. Limit your comments to 3-4 most relevant, but keep the whole list for yourself.
Add information about:
- Next steps
- Deciding factors
- Presentation of Results
- Company Culture / Industry Stakeholder Involvement
Segment the comments:
- Distinguish between the worst,
- minor problems,
- positive findings,
- and suggestions for product updates.
Include positive findings and main areas for improvement.
There are no specific rules or playbooks to follow. Create a report that works for the client and their situation.